Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
File with Confidence!
on April 2, 2025
Posted by: Liz CC
Easy to follow instructions, excellent information provided throughout the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Platform
on April 2, 2025
Posted by: Coty5t
from Hamilton, MI
A little expensive but gets the job done. I’ll use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Sucks
on April 2, 2025
Posted by: moboama
Made me pay $200 for a "free service." I might as well just go to a CPA and not have to do it myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden fees for sure
on April 2, 2025
Posted by: Benetrater
from Santa Rosa CA
Still mad about the “$44 premium service fee” will definitely be choosing a different way to file next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is lame
on April 2, 2025
Posted by: Ftrbotax888
Fee this and fee that. terrible!!! Would not recommend
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very fast.
on April 2, 2025
Posted by: Nickpickanumber
from WA
Taxes were done in about 20 minutes. Can't do much better than that.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy enough but prefer to download program.
on April 2, 2025
Posted by: RAPlue
from Olympia Washington
I could not find how to download the program to my pc to be able to work offline on the taxes. I prefer to restrict the amount of time I am exposing information online since I am using an older pc.
Pros: My employment status changed this year, I moved, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great experience
on April 2, 2025
Posted by: Crc138
Great to use..easy...quick...speedy
Overall positive
Overall positive
Written by a customer while visiting turbotax.intuit.com