Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on March 31, 2026
Posted by: TaylorJ23
from Virginia
I had a easy fast filing process. Cheap fees and fast filing. Nothing was predatory.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and straightforward
on March 31, 2026
Posted by: Crispy Chriss
from rhode island
well guided, easy to use. Help when you need it. Highly rated.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive. Will not be returning
on March 31, 2026
Posted by: WhatAWackCompany
from SC
Outrageously expensive. Will not be using again. Surprise costs like a $35 transaction fee??? Used to be a free service, now I have to pay money to give money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax good for college students
on March 31, 2026
Posted by: student420
from illinois
I dont understand most of the fees but it's fast and easy. It is confusing sometimes but at least we can get it done.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Froud!!!
on March 31, 2026
Posted by: madkid
from id
Stated that it was charging me $40 then it charged me $128 big difference!!! Not happy at all!!! I could have gotten it cheaper if someone did it for me!!! REALLY NOT HAPPY!! Will never use them again!!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To many fees
on March 31, 2026
Posted by: Fee poor
from Michigan
All the last minute exrta fees, forced fees, bank fees are a little much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User Friendly Turbo Tax
on March 31, 2026
Posted by: She0915
from New Jersey
We've been using Turbo Tax since 2022 and it always help us understand our tax and gives us explanation on every situations we have.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 31, 2026
Posted by: BCH1515
from Killeen, TX
Was easy and always accurate. The information was very easy to understand.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com