Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awesome
on April 3, 2025
Posted by: Kevin no hope
from Pocatello, Idaho
It was good. The process was start to the end was real accurate.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Predatory, and probably not free
on April 3, 2025
Posted by: DrSGreen
Predatory process that attempts to sneak in fees in confusing ways. Processing an LLC required a package upgrade, at which point my time was more valuable than fighting an intentionally obfuscated program. Was also charged and absurd amount for "pulling in" federal info for state taxes. 2 stars for at least being able to do this on my couch. I'll just support an accountant friend next year and pay them to do my taxes. Fool me twice, shame on me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The worst
on April 3, 2025
Posted by: Kaelob
from RI
What a long, drawn out unnecessary process..and nothing is free or cheap. Awful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 3, 2025
Posted by: Bennett1
from Cleveland Ohio
Very easy to use. _______________________&_____________&_&&___&_______.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks turbo tax
on April 3, 2025
Posted by: kwardfl1967
from florida
easy to follow. step by step instructions easy to follow. questions were answered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2 IRS rejectiohs
on April 3, 2025
Posted by: 1Robin
from Chattanooga, TN
Recieved rejection from IRS for incorrect name, retyped that, then received rejection for incorrect AGI, which retyped and submitted. Think issue related to using I-pad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No matter how late in the stone age you can do it
on April 3, 2025
Posted by: Caveman18
from Everglades Florida
They make it very easy to do. I am a but a primitive man who just recently started doing my taxes on my own and this app helped me and is easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 3, 2025
Posted by: Anonymous
from Santa Ana, California
Awesome Turbo! I will use again next year and thank you
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com