Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
JUST NO
on April 3, 2025
Posted by: nope no way1
Has gotten more complicated. Process more difficult after using for years not worth the money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBOTAX IS AWESOME
on April 3, 2025
Posted by: furcio2013
from GA
i loved it. they make it easier for me. i do it with turbotax every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best
on April 3, 2025
Posted by: Mzemarie40
from California
I Use for the last 20 yrs and they have never disappointed me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing online sucked, diffucult and confusing
on April 3, 2025
Posted by: No0o0o0o0o0o
This Experience was horrible. They said it would take 45, And that I could do it for free if I do it completely by myself. 30 minutes in, they told me, i MUST pay to Continue, and it was gonna be $75. So I continue, then All of a sudden It was a $143 out of nowhere. Then another half hour to 45 minutes later, i get to the very end or so I think. after I've paid, They insist that I give last year's AGI which I have no idea how to Find. So I scramble around the IRS website trying to figure that out for another 15 minutes. And at the end of it all I guarantee, I'm going to be audited because I have no idea if the number I gave is correct but I have no way of knowing the stupid information that they need, but I can't go back because I already paid this whole process was stupid and extremely frustrating.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 3, 2025
Posted by: sexxy50
from indiana
it was very easy to use and understand, wonderful experience
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 3, 2025
Posted by: Tiastaci
from So. San Francisco, Ca.
I've been using Turbo Tax for almost 10 yrs now. Its easy to use and follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tas is easy and fun to used
on April 3, 2025
Posted by: Seguence
Very easy to navigate through and customer service is very helpful great software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you very much!
on April 3, 2025
Posted by: HeidiTX
from Texas
Very easy to use. Every year it gets easier. Thank you very much.
Written by a customer while visiting turbotax.intuit.com