Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbo tax is very expensive
on April 3, 2025
Posted by: Katieuggs10
from Greensboro, Nc
The process was extremely expensive, especially for a simple tax return.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 3, 2025
Posted by: crosbymax
from SC
good. very helpful. will use it again. great software
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax user friendly
on April 3, 2025
Posted by: Teriw58
Turbo tax was wast and easy to use, and user friendly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BEST TAX SITE OUT HERE
on April 3, 2025
Posted by: CRYSTALSAKES
from ORLANDO, FL
ASKED THE RIGHT QUESTIONS. EASY, EXPLANATORY AND REASONABLE FEE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Parts were confusing.
on April 3, 2025
Posted by: gggdl
from OKC, OK
Went much quicker than last year.-------------------------------------
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees are outrageous
on April 3, 2025
Posted by: Renee598
from San Antonio,TX
The processing fees changed within a week. I did my taxes and go to the app to check on my return; it was never processed. Now, I have to pay an outrageous fee.
Pros: My employment status changed this year, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good!
on April 3, 2025
Posted by: Juan1435644
Good experience, overall. Good experience, overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
turbotax sucks
on April 3, 2025
Posted by: peamea
from Arlington, ky
it is too expensive for a simple return. I don't know why I need to type this many characters. that is also why they suck.
Written by a customer while visiting turbotax.intuit.com