Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Fast and easy
on April 3, 2025
Posted by: MAndre85
from Liberty Hill, Texas
I have used TurboTax for years because I like how fast and easy it is. I procrastinated, so I am glad that it only took me about 30 min to complete my simple return. I usually try to do the free version, but this year I had to pay Deluxe for some reason. Other than that I would recommend this app.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thorough process
on April 3, 2025
Posted by: Bigtwerp2
from NJ
Good instrument but took longer to complete than anticipated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Becoming too costly
on April 3, 2025
Posted by: Lydia2009
from texas
easy enough, however there is a fee for using turbo tax, okay... but then $40 for it to be paid using my own refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as happy this year
on April 3, 2025
Posted by: Jeff304
Not thrilled with being forced to use online instead of on my desktop
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax IS awesome
on April 3, 2025
Posted by: JE2025
Turbo Tax is easy to use and helps ensure nothing is missed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is aweful
on April 3, 2025
Posted by: Kate1721
Turbotax is evil, stop lobbying to continue these practices. The only reason I use you is because you're free for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 3, 2025
Posted by: Memysrlfsndo
Easy and quick it seemed easy to follow and review
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Tax System
on April 3, 2025
Posted by: Why Man23
Easy to navigate. Too many fees. Need to reduce the cost for processing the returns
Written by a customer while visiting turbotax.intuit.com