Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
rocket review
on March 31, 2026
Posted by: realrocket
from Arkansas
process went very smooth, excellent service. job well done, will definitely use next year
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Software for filing taxes
on March 31, 2026
Posted by: Fujo
from California
Easier interface and will use this again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
False
on March 31, 2026
Posted by: annoyedddfddd
from IL
You advertise so much about file for free till it comes to the file part y'all useless false advertising
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo tax
on March 31, 2026
Posted by: Tmcv
from Texas
I always love turbo tax it makes everything so easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Predatory Upselling for Tax Completion
on March 31, 2026
Posted by: Alyyyya
from CA
This is the most I've ever been upsold on TurboTax – about $160 in additional fees for services I neither requested nor wanted (and I even avoided an additional $44 to pay via refund; I had to pay by credit card for no apparent reason)... Suffice it to say, I will be looking into other tax filing options for next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Costs more than quoted
on March 31, 2026
Posted by: DMS12345
from OHIO
I FILE A SIMPLE 1040 FORM AND WHAT STARTED OUT AS A $39 VENTURE ENDED AT $169.00 NOT REALLY SURE WHY BUT I'VE USED TURBOTAX FOR MANY YEARS NOW AND I TRUST THE TECHNOLOGY SO I GUESS I HAVE TO PAY FOR ACCURACY.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using TurboTax!
on March 31, 2026
Posted by: Miller058
from South Dakota
Great helpful tool making Filing quick and easy. I've enjoyed all years using TurboTax!
Response from turbotax.intuit.comBy TurboTax Care Team, March 31, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 31, 2026
Posted by: EmillyD
from Louisville KY
It was easy to use and made the process go smoothly
Written by a customer while visiting turbotax.intuit.com