Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
First Time User
on April 4, 2025
Posted by: Chartie77
As a first-time user, it was not completely intuitive. Next year will be easier, I suspect.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on April 4, 2025
Posted by: Landyn77
Very easy to use. Turbo tax makes it easy to get your taxes done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 4, 2025
Posted by: jimbo23456
from peabody ma
very easy to use and no problem understanding a pleasure to use
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
tried to slam the premium live version AGAIN
on April 4, 2025
Posted by: inTEXASusingTTonline
Once again as last year, turbotax tried to automatically slam their premium live version (I did not click the upgrade link). I had to restart again and clear my tax info only TWICE this year. Last year, I had to have customer service issue a special service code to clear it out after doing my taxes 5 times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is quick and easy
on April 4, 2025
Posted by: Davidi0
from Florida
Turbo tax was really simple and easy to use and what ever I didn’t understand the was a link with a detailed explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a Scrum
on April 4, 2025
Posted by: Shawn6669
Why would you ask customers if they like to upgrade to Deluxe or continue with the free version when you're just going to force them into getting the Deluxe? Then, to say you will deduct the amount from our taxes and then go on to say our tax refund is not enough when it is enough. Like some of the things you people do upset people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 4, 2025
Posted by: Chellybellyjellybean
from Florida
Turbo Tax is awesome. It was really easy
And fast.
And fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on April 4, 2025
Posted by: Bmcka
from Springfield Pa
Very easy to use and was quick. I highly recommend
Written by a customer while visiting turbotax.intuit.com