Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive
on April 4, 2025
Posted by: Larissa93
from Indiana, in
Terribly expensive and not worth it. Charged too many fees.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy easy easy
on April 4, 2025
Posted by: 168529
from chicago
easiest its ever been, and the fact that so much of the info is kept year to year keeps me coming back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 4, 2025
Posted by: Valit
from SD
easy to use........................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I didn't even pull out all my hair
on April 4, 2025
Posted by: Metalmatt84
from Georgia
It was a painless enough process. I did appreciate that it walked me through the whole thing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax the best
on April 4, 2025
Posted by: ddejesus
Really fast and efficient. I would recommend turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
overpriced for basic
on April 4, 2025
Posted by: choco2gobo
from buford, ga
Too expensive!! I was going to move off turbo tax this year and use Dave Ramsey's new tax filing software (from tax slayer), but got hooked on a 1st time home buyer credit issue (even though I already paid back 100%). So, stayed with turbotax for the history import. Advertised price $55. Charge, after not selecting any upgrades $79 for federal. State (GA) $64. The state is always a "surprise". This needs to stop. Just be up front & honest. I'm left feeling "on the hook". It is ridiculous this would cost more than $50 fed and $35 state for standard/basic options. Y'all's software/service costs more than new top-tier videogames, which is obviously ridiculous.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
The tax experience was flawless
on April 4, 2025
Posted by: Sdmp
from Chicago
The tax prep experience was easy and uncomplicated. The suggestion for how to file made the experience stressless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on April 4, 2025
Posted by: Manny843
Very helpful when it comes to guiding through the process of filing. Making it simple for all to use.
Written by a customer while visiting turbotax.intuit.com