Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on April 5, 2025
Posted by: Sonababy
from New York, NY
Turbotax is easy to use and does not need knowledge of complicated tax rules
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Filing System
on April 5, 2025
Posted by: SScott492
from GA
Turbo tax is Fast and easy to use. I love turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing Language and Issues with PA State Filing
on April 5, 2025
Posted by: WhyDoINeedANickname12345
from PA
Some of the system is phrased for the average person to know what's going on. Other parts are riddled with technical jargon that means nothing to the average person. This would be a stronger--and less stressful--product if all of it were in "normal people" language. There is also something wrong in the way this presents information for PA State Tax Returns. Every year I enter my information and when the state filing is complete I get a screen that says I owe some outlandish amount of money to the state--this year it was something like $3,200. But then a few screens later it said I owed Pennsylvania $88. It did the same thing last year. I uploaded and completed all the information and got a message that I owed the state thousands of dollars. Then, a few steps later, I owed a very small amount of money. Whatever is happening in the system creates a lot of unnecessary stress in an already stressful process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User friendly
on April 5, 2025
Posted by: AC4201
Great experience! Easy to use. Very efficient way to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax easy & awesome
on April 5, 2025
Posted by: Spade70
from North Carolina
Turbo tax made it simple and easy to enter my information. It literally walks you through every step to make sure you've captured all the necessary information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
More than 10 years using it
on April 5, 2025
Posted by: A513
from FLORIDA
I'm using turbo tax since 2013 ,it's easy and affordable, secure and confiable. I recomend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax takes the Tax-anxiety away!
on April 5, 2025
Posted by: ChrisGr
from Arlington, VA
I have used TurboTax for 4 years now, and I have found that it has an easy-to-navigate interface and helpful tooltips to make the taxes process as simple as it can be. I will continue to use this product for years to come. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Should be free to file my own taxes.
on April 5, 2025
Posted by: DisgruntledAgain
If I’m doing my own taxes this should be free! If I wanted to pay to file my taxes I’d go to the tax preparer down the street and let them figure it out. Couple that with a convenience fee to pay with my card, this is nonsense!
Written by a customer while visiting turbotax.intuit.com