Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and Easy
on April 5, 2025
Posted by: JDHam
from Buffalo
TurboTax always makes it quick and easy to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo tax sucks
on April 5, 2025
Posted by: Fustrated customer
Make you buy crap you don't want.Cist more than I got back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy. Will use again and will recommend.
on April 5, 2025
Posted by: Tmitch52
from Lawton, ok
Very easy to navigate through. I was able to speak to someone when I had issues or concerns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
error
on April 5, 2025
Posted by: my faukt
when i missed up a number account, the fix was very easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
"free" version was not free
on April 5, 2025
Posted by: Parker333
I filed through the "free" version of TurboTax and made sure to keep everything selected for "free" and right before my final submission it wouldn't let me continue without paying $79, making the entire thing worthless because I could have done that elsewhere. I ended up paying $218 in extra fees that I was under the impression wouldn't exist and I, as well as everyone I know, will not be using TurboTax un the future if I can convince them to stop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unfair Payments.
on April 5, 2025
Posted by: Kala25
I shouldn't have to pay nearly $120 when I was filing thos myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Oppressive Obstacle Course
on April 5, 2025
Posted by: KafkasTrial
from Texas
Need better explanations and guidance for divorced with children situation(s).
Site simply restarted three separate times when I was trying to submit payment.
Site simply restarted three separate times when I was trying to submit payment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money Hungry
on April 5, 2025
Posted by: fljshefljhew
Pretty ridiculous that have to pay over $100 because of one single extra form that takes less than 2 minutes to look over when I already owe over $500 this year.
Written by a customer while visiting turbotax.intuit.com