Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,428 Reviews)
Rating breakdown 87,428 reviews
5 Stars
64,927
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
great
on April 5, 2025
Posted by: Donna 4351
easy to use great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Prices
on April 5, 2025
Posted by: Ethan11967
from Connecticut
Took most of my return to pay for using this service. Started at 800 coming back and went down to 437. Capitalist pigs
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Price Transparency Would Help the Customer
on April 5, 2025
Posted by: Shck
Overall, this tool is easy to use, and the UI looks polished. Although, as a user, I would note:
It would be nice to have more price transparency or more visibility on the running price of the services: lack of this leads to sticker shock and the user feeling cornered into an unforeseen set of purchases, unless that is the idea-in which case it is unlikely to change.
It would be nice to have more price transparency or more visibility on the running price of the services: lack of this leads to sticker shock and the user feeling cornered into an unforeseen set of purchases, unless that is the idea-in which case it is unlikely to change.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Jessica Deserves A Raise
on April 5, 2025
Posted by: Anonymous
from Houston, TX
Jessica was incredibly helpful, I will continue using TurboTax solely because of her fabulous assistance.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on April 5, 2025
Posted by: G5678
from Minnesota
Quick and easy. Reliable from year to year. Highly satisfied!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is painless
on April 5, 2025
Posted by: MyDragonfly
It was somewhat easy to use, flexible to navigate and it was not complicated to e-File. Pricing is a little high but affordable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is wonderful tax service
on April 5, 2025
Posted by: cheungtam
from Portland OR
very helpful with my tax return, i will refer to my friends
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thanks
on April 5, 2025
Posted by: niknik456
from arnold ne
it was fine i got the help i needed thakyou. this review
Written by a customer while visiting turbotax.intuit.com