Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,427 Reviews)
Rating breakdown 87,427 reviews
5 Stars
64,926
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Waste of time
on April 5, 2025
Posted by: Jack stinks
from Centralia IL
Waste of time. Pain in the posterior area for $35. Info was not correct on your end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved me money
on April 5, 2025
Posted by: CCSILHOUETTE
from Houston
My first time filing my own taxes and this is so easy to use. Fee was reasonable and I’m happy with the result.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not being free with retirement included
on April 5, 2025
Posted by: Zfrankel
from Chicago
The fact I have to pay more for my retirement is not cool what so ever I couldn’t turn off the option either
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very easy
on April 5, 2025
Posted by: Ruby1121
Very helpful and I will return. Easy way to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This service has hidden fees!!!!
on April 5, 2025
Posted by: a tired human
from CO
I have been using TurboTax for years, and now they charged me 200.00 to use this service! This is absolutely insane! Just because I make a little more money doesn't mean I have 200 dollars lying around for all of you! I am on the "free" plan and was not using any extra services. These are hidden fees, and it is cruel to do this to tax-paying citizens who are dependent on every cent they get from their tax return. SHAME ON YOU TURBO TAX!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome experience! Thanks for finding me max ded
on April 5, 2025
Posted by: Teacher8888
Easy to use and efficient way to do my taxes. Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not Happy that I had to Pay for Deluxe this Year
on April 5, 2025
Posted by: Justduckyinpa
from Freedom, PA
Was pretty simple to navigate but had to buy the deluxe this year because I have an HSA but didn't have to pay last year. That was unexpected and then had to pay another $40 for them to take their fees out of my refund. So much for TT being free for me anymore!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great always
on April 5, 2025
Posted by: Celtic88
from Roanoke tx
Always quick easy and stress-free.. I use every year best because they saved my info
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com