Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax
on March 31, 2026
Posted by: Frederick4
from Maryland
Easy to use. Lots of opportunity to review and double check work. Program supports the user with cueing that helps user avoid errors. Turbo Tax has an excellent upload feature that makes uploading tax documents easy. Turbo Tax is fairly priced as opposed to a pricey tax preparer. (As citizens, we already pay taxes, we should not have to pay a pricey tax preparer to prepare our taxes.)
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
It’s great to hear that our pricing hit the mark for you. We believe top-tier tax prep shouldn’t come with a premium price tag, and we’re happy to have helped you keep more of your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works for me!
on March 31, 2026
Posted by: Johndiditagain
from CA
Always use it. My situation is simple so I've never had problems.
Response from turbotax.intuit.comBy TurboTax Care Team, April 13, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Don't make it so hard to get service
on March 31, 2026
Posted by: MBC17
from Pennsylvania
The only thing I'm upset about is that Turbo Tax went ahead and did my state tax return. You think you're doing the customer a favor but it's not a favor when you charge them for the "favor". I have already requested
my money back ($50.04) for the state return and have filed them on my own. Don't mess with someone else's' money!!
my money back ($50.04) for the state return and have filed them on my own. Don't mess with someone else's' money!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is super easy!
on March 31, 2026
Posted by: Laurenw421
from Florida
I’ve been using TurboTax for years and it’s always quick and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 31, 2026
Posted by: Tcoca
from Illinois
It was a wonderful, fast experience, would definitely recommend to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love TurboTax
on March 31, 2026
Posted by: Suetaxtouch
from Utah
Found the process easy even for someone like me who is not very computer literate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 31, 2026
Posted by: Top of the Table
from PA
Quick, Easy, Efficient, Effective...will be back in the future...
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So User-Friendly!
on March 31, 2026
Posted by: hanwheels
from Florida
This process with Turbo-Tax was amazing and so user-friendly. It took me about an hour and a half because I needed to do some research, but I feel very confident filing taxes myself from now on.
Written by a customer while visiting turbotax.intuit.com