Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,426 Reviews)
Rating breakdown 87,426 reviews
5 Stars
64,925
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy of use
on April 6, 2025
Posted by: Croberts2009
Turbo tax is just so easy to use and reminded me of deductions I generally use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so Easy!
on April 6, 2025
Posted by: MarieAnita125
from Kansas City, KS
The person I spoke with was very kind and helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy
on April 6, 2025
Posted by: Impala123
Super Easy, slightly expensive, but got the job done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Convenient but Pushy with Upgrade Product Sales
on April 6, 2025
Posted by: GaryEWill
from KY
It’s convenient because it carries over your information year after year but at the same time, you are bothered several times trying to get you to upgrade to a higher priced option. That is not a good marketing move as it is seen as a bit like a car salesman or high-pressure sales.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible
on April 6, 2025
Posted by: Dinoman247
Make you pay now an won’t tell you until the end..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Step by step guidance
on April 6, 2025
Posted by: WA_Family
from WA
We love the step by step process with explanations available at every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
pricing
on April 6, 2025
Posted by: SLSE
Price went up. I'm the one putting the info in spending my time doing it and I'm paying $200. Next year I'll just get an accountant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
FREE RETURN
on April 6, 2025
Posted by: PJC 2025
from Pittsburgh Pa.
I thought is was able to get my return for FREE. I met all the criteria for a Free return. But it kept trying to sell me the deluxe platform.
Written by a customer while visiting turbotax.intuit.com