Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,426 Reviews)
Rating breakdown 87,426 reviews
5 Stars
64,925
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Too easy!
on April 6, 2025
Posted by: JoMcL
from NH
Easy to use and very straight forward. Takes the guess work out of doing our taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pay
on April 6, 2025
Posted by: DEB9961
from St Charles MO
I have a very simple return, and was disappointed to see I must pay when advertised it's free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a relief!
on April 6, 2025
Posted by: DimiC
from Austin Texas
every year TurboTax improves, making it increasingly easy to file my tax return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was so easy!
on April 6, 2025
Posted by: Beej22lite
from Las vegas
Really easy and quick. Took only 29 minutes! I'll always stay true.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Decitful and Frustrating
on April 6, 2025
Posted by: JS202501
from South Dakota
I have used TurboTax for several years. Each year, the product seems to get more and more deceiving in terms of having to pay extra close attention to what I'm selecting or declining, i.e.: having to click the smaller text to find the product I really want to use rather than the one suggested, not having a way to exit the screen used to try to get the customer to consent to sharing their data with Intuit, other than clicking a category on the left-hand side of the screen, etc.
We had to enter our tax information twice this year as we thought we had chosen TurboTax Deluxe when we started our taxes only to get to the end to see it was the "live version" and was going to cost $50+ more than last year.
I'm not sure that we will return as customers next year due to this increasing deceitfulness little by little each year and persistent screens asking if I want to "upgrade" the product I'm using.
Please make your product more straightforward and user friendly rather than trying to trick your customers into selecting a more expensive product for the sake of increased profits for you.
Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made my taxes easy !
on April 6, 2025
Posted by: Goku33
from seattle, WA
Makes taxes quick and easy ! Removes the stress of filing taxes and assist you along the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 6, 2025
Posted by: Jdurkin5
from Fort Myers
Easy to use, will continue to use turbo tax as long as I can!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Friendly Software
on April 6, 2025
Posted by: LLF157
from Orlando,Fl
TurboTax is very easy to follow and understand. The whole process is fast and easy. I will come back every year.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com