Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,425 Reviews)
Rating breakdown 87,425 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo taxis easy!
on April 6, 2025
Posted by: Rouse25
Great and easy to file. I was stressed out but now I’m relieved,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes2024
on April 6, 2025
Posted by: Kriscinda
I had an ok experience, I did like how easy the process was
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worse this year. 2025
on April 6, 2025
Posted by: Anonymous123467
Difficult to understand and make sense of. Seemed worse than just going to a place. Why won’t credit cards work to make payments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on April 6, 2025
Posted by: Ida W
from Orlando Fl
User Friendly. Cool to use really appreciate
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too expensive
on April 6, 2025
Posted by: levi555
from North Carolina
will not be using turbo tax next year. every time I turned around there was another fee or charge to keep moving on. very disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No longer free really
on April 6, 2025
Posted by: Fake free
from North Charleston, SC
I felt there was no reason for fee based on all the commercials but as soon as I started you guys started the fees up to 218 by the time it was files
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Solid
on April 6, 2025
Posted by: Nem0
Not much to say except that it's easy to use and understand, filing taxes is always a headache but all of this makes it a breeze. I like that this platform also detects any mistakes I made that I didn't know I made too. Thanks for all the help!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful!!!!!!!!!!!
on April 6, 2025
Posted by: Peanutbuter
If I could put 0 stars I would. This was the lost complicated tax return I have ever done and even though I was doing the free option they still made me pay for the premium experiences. So frustrating and not easy user friendly.
Written by a customer while visiting turbotax.intuit.com