Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,425 Reviews)
Rating breakdown 87,425 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Not so free anymore
on April 6, 2025
Posted by: A94F
from New Brunswick, NJ
Forced me to upgrade. Never had this issue before. Definitely will file with someone else next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very accurate
on April 6, 2025
Posted by: Alancel
very outstanding, always corrected your error and keep checking your file for error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not making sense...
on April 6, 2025
Posted by: Caits_2024
Very confusing on doing my deceased daughters taxes, said I had to add PDF files for state return, then said Fed would not allow e-file and that the state wouldn't allow mail. Yet turbo tax wouldn't allow me to efile state unless fed was efiled. When I printed state, PDF's were not included. :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Absolute trash
on April 6, 2025
Posted by: WhoCaresAtAll42
The app is garbage, the service is overpriced, and being forced into more expensive options for a necessary service like filing taxes feels predatory. The app is subpar, runs poorly, has a terrible user experience and is far more frustrating than convenient. I really hope the government filing website that's being rolled out does well because I hope I never have to give another penny to this garbage company.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trust TurboTax
on April 6, 2025
Posted by: 420always
from Deltona, Florida
I’ve been using TurboTax for years. Always happy with how easy it is to file no matter what the tax situation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
same
on April 6, 2025
Posted by: fredrickhstn
from Tx
Ok so far so good.reliable product.have used for years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 6, 2025
Posted by: RDB627
Turbo Tax is great! The online filing is fast and easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on April 6, 2025
Posted by: May4750
from california
Speedy, no hidden fees, easy to understand. information processing better than H&R Block. I almost lost my mind working on their website and their customer support team. They almost stole 200.00 dollars from me , but I decided to go with Turbo Tax.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com