Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Excellent
on March 31, 2026
Posted by: Khater
from California
Easy to do by yourself. Clear steps. Affordable. I recommend it.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re committed to making sure the value you get from TurboTax far outweighs the cost, and we’re glad that was your experience this season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I'm over it.
on March 31, 2026
Posted by: donqua
from Oregon
Ive used turbo tax for a long time and this year I all of a sudden got a notification that I underpaid last year. Turbo Tax should have caught that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on March 31, 2026
Posted by: Notmeeither
from Oregon
it's much easier to use than I thought it would be. I like that you can take a break and start where you left off
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME TO USE AND EASY!!
on March 31, 2026
Posted by: MELIJON88
from HAWAII
IT WAS EASY TO USE AND VERY COMFORTABLE. I WOULD RECCOMEND THIS TO ANYONE!
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
high prices
on March 31, 2026
Posted by: hugemistake
from texas
This is crazy how much turbo tax charges. They took almost half of my return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Pretty Easy and straight forward
on March 31, 2026
Posted by: Derdek
from Pennsylvania
whole thing pretty easy and straight forward. A lot of prior forms and worksheets are not readily available as before, but found little need for any of those. Had only one glitch where the system asked me (on review of the return) to insert an unnecessary ID for my local tax authority...I have no dealings/income taxable and do not file any local anything, but it would not let me 'override' as the old programs did, to get past that. didn't need AI, liked how everything was easy to shoot a picture and upload info, appears to be accurate...I'll know that when the returns are accepted and I don't hear from anyone!
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good experience
on March 31, 2026
Posted by: Reihane
from Tennesse
User friendly application and very fast, review your document carfully and calculate deductible in detail.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Overcharged and added item
on March 31, 2026
Posted by: J121328
from New york.
Site slow loading. Numerous issues with purchase. Kept giving error for credit card. Allowed debit card to go through but added on another product (turbo wills) I had not added!
Written by a customer while visiting turbotax.intuit.com