Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,331 Reviews)
Rating breakdown 87,331 reviews
5 Stars
64,863
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,894
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is amazing
on February 1, 2025
Posted by: WhittG
from Lawrenceburg, TN
Step by step, easy as can be. So thankful for them and this easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very Expensive
on February 1, 2025
Posted by: Isaac789
from Indianapolis IN
Very expensive. They nickel and dime you. Unfortunately, it was the only option
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I love TurboTax But am Wary of the Upsell
on February 1, 2025
Posted by: MGreenholt
from Santa Clarita, CA
While doing my taxes is something I do not enjoy, TurboTax makes it a lot faster and easier. I really appreciate how info from previous years is quickly imported which makes the experience much less tedious. My only complaint is the "upsell" of other services and in some places it's tricky or misleading to move forward without tacking on services with extra charges.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great.
on February 1, 2025
Posted by: LeiB10
from Honolulu, Hi
I use TurboTax every year because of the ease of using program. The only reason I give it 4 stars is when it comes to reviewing the form in the window and entering line item numbers it is confusing as to which line I’m adding numbers to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 1, 2025
Posted by: Manning1970
Love how fast and easy it is. Will continue to use each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A great program
on February 1, 2025
Posted by: Amiss34
from United States
It is quick and easy, it walks me through each step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never use again
on February 1, 2025
Posted by: Badapp
from Texas
Sucks because they don't have a spot to put your it's pin so I keep getting rejected
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Shady fees
on February 1, 2025
Posted by: Jwilliisnothappy
from Los Angeles,ca
You go through filing your taxes til almost the very end. It says throughout the way you’ll pay $88. Then like the 5th to last place will add an additional $35 to be able to e-file. Shady tactics. Ended up paying $122 total. Not bad just still, you go through 100% of the process just to come to the very end and add on this additional fee to be able to file. Ridiculous
Pros: I moved
Written by a customer while visiting turbotax.intuit.com