Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
EasyPeasy!
on April 7, 2025
Posted by: ParvB
Very easy-to-follow guidelines and a smooth process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Students stay away
on April 7, 2025
Posted by: KRuth1
from Student in NY live in Pa
Unfortunately my only option to file taxes. I am a full time student with limited income. Initial it said file for free, which I knew couldn't be true. Then it was $29 dollars, then $79 dollars. I made $600 dollars working at school. Don't waste yout time just get a professional to do your taxes, they would probably explain everything more instead of me guessing through the entire thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Annoying
on April 7, 2025
Posted by: Rmark111111111111
from Florida
Seems to go in circles over and over. $80 is expensive considering you are doing it yourself. Will probably not use ever again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax user of 14 years
on April 7, 2025
Posted by: Cvycv
from Kansas
I don't have another experience to compare to. Very convenient, mostly usable. Calm design. The flow is annoying at times. The animations take up time. And the relevant info isn't always foremost. Rejoining or refreshing is sometimes a setback in time spent. All the work is saved but again the flow takes 5 steps back. Will continue to use TurboTax.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate this
on April 7, 2025
Posted by: Grrrrrrn
Why was I charged for the use of TurboTax Deluxe when it never asked if I wanted to use it! I'm so flipping stressed, man.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Poor quality high price
on April 7, 2025
Posted by: Mo1345
from Illinois
It’s becoming more glitchy and harder to use over the years, along with the price rising. Poor quality for more money? It doesn’t make sense.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy a monkey could do it.
on April 7, 2025
Posted by: Morgan 1968
Simple and easy so easy to file and quick thanks turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was alright
on April 7, 2025
Posted by: Lettuce1234
Forced to pay Deluxe version for "uncommon issue" had to pay 119$ for it
Written by a customer while visiting turbotax.intuit.com