Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
More Difficult Theis Year
on April 1, 2026
Posted by: Headslap
from California
It was easier last year. I did it by myself and it took me longer to complete it. I received a lot more questions that I did not have to answer this year and was not prepared to answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 1, 2026
Posted by: TSE50
from Tennessee
It was very easy and did not take much time to complete
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go
on April 1, 2026
Posted by: NHenry70
from Rochester NY
Good experience overall. A lot more questions to answer this year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 1, 2026
Posted by: jajod02
from New York
Amazing! Helpful tax experts. Fast and easy. I wouldn't wan to file with anyone ever again!
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax awesome
on April 1, 2026
Posted by: Roger dat
from Ohio
Good i was great ful to have such a engine work for me
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good experience
on April 1, 2026
Posted by: Jmcfly
from Massachusetts
It was easy and fast. I like the user-friendly platform
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 1, 2026
Posted by: SYRE
from Texas
I did not engage with representative but the process was easy to do.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for the Win
on April 1, 2026
Posted by: DTCRN
from Washington, WA
TurboTax as yet again, made filing my taxes super easy and simple. Accurate accounts of my income, the double checking feature, compatibility with computer interface was superb. The guidance from the automated system was easy to follow.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com