Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Great!
on April 8, 2025
Posted by: Xtina1975
Quick and easy to access. Straight forward questions and answers. Filed in under 30 minutes.
Thank you
Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to USE!
on April 8, 2025
Posted by: Datboi7134
from Virginia
yea very easy to use my mom can file her taxes alone
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is SO EASY!
on April 8, 2025
Posted by: Frannie K
from Rhode Island
So easy to use and very reasonable price. Most people are crazy to pay a tax preparer twice the price. I did my taxes in 48 minutes and saved hundreds of dollars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax gouges
on April 8, 2025
Posted by: abuh
from fl
I used turbo tax to do my daugters return and the only way to get the increased refund was to purchase the more expensive package. She only had 1 W2 and was taking standard deductions. The additional refund was $198 but my the time we were charged for State $64 and the upgraded package I believe she received about $17 more than if we just skipped the upgraded package. It's very sad how free file becomes about $200 to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes tax time easier!
on April 8, 2025
Posted by: CindyKM
It was straightforward and easy to use. I did have a problem when an amount that I had entered did not show up in the final version and I forgot to enter estimated tax payment I had made. But it was very easy to amend my return, and I will continue to use TurboTax online.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy to use.
on April 8, 2025
Posted by: Daniel Hoy
from New York
Turbotax is very easy to use and filing was a simple process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Aight
on April 8, 2025
Posted by: Idk how I feel
from Around
Signed me out while on another screen and very repetitive with the questions, understand some people might need that but have option for people who don’t. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NA
on April 8, 2025
Posted by: 4015
from Tx
No survey in the middle of tax prep. Otherwise an easy process.
Written by a customer while visiting turbotax.intuit.com