Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is very easy to use
on April 9, 2025
Posted by: Pookie570
from Mesa, AZ
Very user friendly and easy to use. Would recommend to family and friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on April 9, 2025
Posted by: Troylee01
It was easy to do everything I needed to do to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not happy
on April 9, 2025
Posted by: Lvslashkitti
from Az
I am super upset that they add the “deluxe” and it’s impossible to remove… I had to pay for something I didn’t need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax, yes.
on April 9, 2025
Posted by: HTay2025
Turbo tax got me my maximum return and made it very clear. They're serious about my privacy and protection.
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It’s Always Something With TurboTax…
on April 9, 2025
Posted by: Al Pal12
from KC
My savings account paid $60 more than the limit for their free product. Thus my two W-2s and one 1099-INT required me to go from $0 for filing to $150. Wish I could have given my $60 in interest back. After I paid, I saw that this added a total of 5 lines (all that said the same number) and 2 ‘no’ checkboxes to my return.
I know building tax software isn’t easy, but man, where is the middle ground between $0 and $150?! Why do we not have a simple publicly funded way for most of us to do taxes instead of having to feed Intuit and other mega-companies like them all of our personal information for them to profit off of?
Something like this comes up every year I’ve used TurboTax - last year I won $1,000 on a scratcher ticket, and ended up having to give them like $200 (again, cause I couldn’t use free version), plus they didn’t file on time for me or let me know so I ended up having to pay an additional $200 penalty to the federal gov. What a pain.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again
on April 9, 2025
Posted by: My nickname has been tak
Had to go back in the process 3 times.. 11 charact
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick just as in Turbo
on April 9, 2025
Posted by: Brijim98
from HoustonTexas
never had a problem. super easy and quick. always can count on turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome
on April 9, 2025
Posted by: Benson8700
User friendly and very easy to use. I am satisfied using turbo tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com