Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy Process
on April 9, 2025
Posted by: YMack
from Atlanta, Georgia
It was a very easy process with populated information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax awesome software
on April 9, 2025
Posted by: TyraT
from Georgia
Good program and very easy to navigate. I am very pleased with my refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden fees
on April 9, 2025
Posted by: Tommybro
This is way to expensive a $40 processing fee is crazy and then you find this out at the very last steps. For a company that brags about saving you money on your taxes they sure do love to take your money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sick of TurboTax
on April 9, 2025
Posted by: Jsoop
You charge too much I can't wait till the IRS is gone so y'all go out of business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax feels sneaky
on April 9, 2025
Posted by: Tlll123
from Michigan
Feels like a scam. Surprise charges come up they have you pay for the turbo tax and then ask you to pay for your due taxes. Will never use again it feels like they just sneak in charges to get every last penny from you
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 9, 2025
Posted by: Shady Ackors
from OK
Quite disappointed. Constant upgrade requests. State fees ridiculous. Multiple issues with action button visible and unable to select. Terribly frustrating. Got it done, but likely will not use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice job
on April 9, 2025
Posted by: Jaythebigjay
It was pretty painless and easy but forcing me to write sucks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Repeat customer
on April 9, 2025
Posted by: Mikie B69
from Southern Indiana
Always use Turbo Tax because it helps make the process easier.
Written by a customer while visiting turbotax.intuit.com