Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
too expensive
on April 9, 2025
Posted by: KMA Gammon
too expensive for the poor. income is way below poverty level. spending $143 is way too much.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bull
on April 9, 2025
Posted by: A mad person
Horrible I should not have to pay you to file my taxes I hate America
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Says Free, yet charges you to file
on April 9, 2025
Posted by: USCitizen02
Great Service, very helpful, but too expensive and has hidden fees. IS NOT FREE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shockingly good
on April 9, 2025
Posted by: Rye Bread 12
from Cambridge, MA
Shockingly easy to use. I really liked how it practically filled all my information for me. The information tabs were also very informative and had useful links to relevant websites as needed. A truly seamless process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is not awesome!
on April 9, 2025
Posted by: Notimportant2004
Piece of garbage app and manipulative marketing within the app. I ultimately had to shell out 80 dollars to these cretins because their free version doesn't allow you to file if you qualify for American opportunity tax credits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love this service!
on April 9, 2025
Posted by: jtrugli
from Texas
So easy to use and love how it saves all your info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Open for a surprise
on April 9, 2025
Posted by: Just Julian
from California
I’ve been using turbo tax since 2017 an I think I’ll make the decision next year to file a different way
I’d heavily suggest using this as your last option
They add Unnecessary charges
Including a extra 44 fee to pay with your taxes
When it used to be included in the previous deluxe plan
I’d heavily suggest using this as your last option
They add Unnecessary charges
Including a extra 44 fee to pay with your taxes
When it used to be included in the previous deluxe plan
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Garbage
on April 9, 2025
Posted by: Hahahaha33
from Houston l, Tx
Charged me $80 just for me to do myself NOT INCLUDING MAX
Written by a customer while visiting turbotax.intuit.com