Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Five stars
on April 2, 2026
Posted by: Trish1073
from Kentucky
Very good guidance when filing. I like the step by step and that your able to pick up where you leave off if your not able to finish what you've started!
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Greedy
on April 2, 2026
Posted by: Panda twin
from Texas
I was really disappointed in all the additional
Fees associated with filing with this service. I really feel like they are a money grab now. I won’t be using the next year.
Fees associated with filing with this service. I really feel like they are a money grab now. I won’t be using the next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on April 2, 2026
Posted by: Andi2026
from RI
Using Turbo Tax Makes filing my taxes easy every year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad
on April 2, 2026
Posted by: Nikki D Wat
from Mississippi
It should not cost money to file American taxes. Bad
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 2, 2026
Posted by: crazy888
from CA
Great tool, easy to use , fast and very convenient
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome and cool
on April 1, 2026
Posted by: 3van2006
from Co
my mom does software support for turbotax that is why it is even cooler
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 1, 2026
Posted by: joj092
from florida
It was simple and fast. Very convenient . It was a little pricey to submit.
Response from turbotax.intuit.comBy TurboTax Care Team, April 1, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on April 1, 2026
Posted by: Cruz778
from Dallas,Tx
Very helpful Interface! All boxes verified through the step by step process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com