Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax was very good
on April 2, 2026
Posted by: sillyme this is ridiculus
from illinois
did not engage with a person
don't need to add another 22 characters
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth the money
on April 2, 2026
Posted by: Anonymous
from ca
Sulbha provided Excellent service! deserves a promotion.
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
It’s rewarding to hear that experts met your expectations for professional support. Thank you for trusting our tax experts to help you get your taxes done right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Experience. Taxes Made Easy
on April 2, 2026
Posted by: James X
from TX
Having only one (1) W-2 to file Turbo Tax made the process very easy. I appreciate the service provided.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Use Any Other Tax Service Besides TurboTax
on April 2, 2026
Posted by: TaxSlayerIsBetter2027
from Greenville, SC
Horrible experience throughout. Tax paying is already a nightmare and this was supposed to make it easier, but if you make one mistake you basically have to start everything over. There is no real person or "tax expert" to help like they lied about in their advertising. Then they charged me twice as much as what was told to me at first, then added fees on top of it. I will never use Intuit again and will make it a point to only use their competitors going forward
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 2, 2026
Posted by: Bumblebee87
from Ohio
It was a Good experience!!!!!!!!!!!!!!!!!!!!!!!’nnn
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 2, 2026
Posted by: SEM2020
from Virginia
I am so thankful that Turbo Tax was able to quickly help me fix my rejected tax returns. It was easy process to fix a mistake.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is awesome
on April 2, 2026
Posted by: JJ momma
from Fl
Great, helpful program. Very quick and so far it’s been secure for me.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax rocks!
on April 2, 2026
Posted by: Leahhh171
from Georgia
Very easy and guides you through it and offers help if needed.
Response from turbotax.intuit.comBy TurboTax Care Team, April 4, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com