Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
I’ll use TurboTax again
on April 10, 2025
Posted by: Hawkeyeholmes12
I figured it out, anyone can. I would recommend TurboTax to friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
it's ok
on April 10, 2025
Posted by: Luigi3783
from Tennessee
not what I expected, but not bad. maybe more help and not too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
taxes for dummies
on April 10, 2025
Posted by: Lucci_nulu01
It was, for the most part, easy to use and understandable. Did my own taxes in about 1 hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is not the same.
on April 10, 2025
Posted by: Moton2024
The pricing for the software and transmission fees doubled. I preferred the detailed walk through the hints/definitions. You did change the product that I knew and love.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Convenient
on April 10, 2025
Posted by: Btwin25
from AZ
Love that I can do it on an app on my phone when I dont have a reliable computer to use. Amd can pull it up whenever I have time to work on it. However, I don't like how fees aren't easily layed out upfront so you don't really know till the end how much you're gonna pay.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Awful
on April 10, 2025
Posted by: Expensive asfffff
Literally charged me for everything and only got $25 on my tax return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What a lifesaver?
on April 10, 2025
Posted by: Jim4BATigers
from Broken Arrow Oklahoma
The first it was a little intimidating never have done this before. It definitely proved to save me time and money. I appreciate it. Thank you so much.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed in pricing.
on April 10, 2025
Posted by: m144
from United States
I keep getting bills tacked on. I did not sign up for deluxe and double-checked throughout the process and was still charged. The $44 was not discussed at the beginning of the process, but at the very end, random fees were put on my bill. Just very frustrating.
Written by a customer while visiting turbotax.intuit.com