Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Taxes made easy
on April 10, 2025
Posted by: blevins1000003
taxes made it easy. Turbo tax made it clear and easy to get our tax return completed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great tool
on April 10, 2025
Posted by: summerdone
from Pennsylvania
fast great project easy to use would recommend great setup
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome!
on April 10, 2025
Posted by: Holley1222D
from fort irwin, california
turbotax was extremely easy to use and operate. it helped me get my tax information last year and as an active duty military soldier that was such a relief
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Charged for service not provided
on April 10, 2025
Posted by: Joshuar907
Third year in a row I have paid to e-file, had my e-file rejected, then mailed in my taxes.Turbo Tax should not charge customers for a service they do not actually provide.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
MAD CUSTOMER
on April 10, 2025
Posted by: TINKERBELL420
YOU CHARGED MORE THEN WHAT I MADE. I COULDNT DO A SIMPLE TAX RETURN WITHOUT PAYING FOR A UPGRADE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than Working with a CPA!
on April 10, 2025
Posted by: SusanP24
from Atlanta, GA
I was very reluctant to file my 2024 taxes without the CPA that had done them for years. But given a less complicated year, I charged in, even pushing close to the 4/15/25 deadline. This platform was SUPER easy to use, had GREAT explanations on subjects (where you didn't need the entire tax code to explain) and was fun on top of it all. Plus it could obtain my tax documents and I didn't have to upload them to my CPA. I could not have been more pleasantly surprised!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is stealing my money
on April 10, 2025
Posted by: ecarson135
WHY AM I PAYING YOU?????? THEYRE ALREADY TAKING ENOUGH FROM ME. HOW IS MY FEE $76 but then NOOO SOMEHOW IT CAME OUT TO $180 RIDICULOUS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Hidden fees and tricky pushy extras.
on April 10, 2025
Posted by: Reese2726
The extra options TurboTax is trying to push us into sharing our info, or spending $35 more to get our returns faster, all this extra crap being pushed on us made it obnoxious... They kept raising their prices without warning and kept adding fees to my bottom line or they wouldnt send my taxes, it was manipulating. I won't be back.
Written by a customer while visiting turbotax.intuit.com