Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TurboTax great
on April 2, 2026
Posted by: 7115
from Illinois
It was very good I understand it good
I would recommend
I would recommend
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
misleading
on April 2, 2026
Posted by: turbotaxmb
from Wisconsin
horrible. they added additional fees that I never selected.The system asked me over and over if I wanted deluxe and I continued to decline. Then it magically was added at the end. stupid ahh app and GREEDY. Now Clock that tea
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Sucks
on April 2, 2026
Posted by: MehLady1
from TN
I filed by myself and not only did it take twice as long but I also had to pay $80 just because I added information that didn't affect my taxes at all!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on April 2, 2026
Posted by: 69vw
from Texas
Excellent new experience with Turbo Tax. Keep up the great work!
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Trash turbo Tex never again
on April 2, 2026
Posted by: Tx99
from Tx
Sneaky , they hit you with fees after taking so long at the end , pushing all these extra services
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 2, 2026
Posted by: Dc127
from texas
it was easy and quick. i would recommend it to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 2, 2026
Posted by: jonjon4200
from 17352 Valencia Ave apt b, apt b
It was fast and efficient super friendly and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, April 5, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax was easy to use and helped me a lot.
on April 2, 2026
Posted by: Roger LS
from Washington
Turbo Tax was easy to use and helped me a lot. I will use it again next year.
Response from turbotax.intuit.comBy TurboTax Care Team, April 2, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com