Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is the way to go
on April 11, 2025
Posted by: DBrand97
from Gulfport, Mississippi
I struggled having more than one w-2 and moving states but turbo tax helped make it much easier
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and convenient
on April 11, 2025
Posted by: RJ115
from Florida
Easy and convenient to file and access my returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Online- Is Awesome!
on April 11, 2025
Posted by: Deand14
I love that it's user friendly! And cost is great also!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 11, 2025
Posted by: Mily14
The best experience on this app. Everything is super easy to find and fill out and virtual assistance works wonderfully
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!!
on April 11, 2025
Posted by: KDC25
Super easy and fast. Always get the max refund back!!!
Response from turbotax.intuit.comBy TurboTax Care Team, April 12, 2025
Thanks for filing with TurboTax and sharing your feedback on this year’s tax filing experience.
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
We understand accessing funds quickly is important at tax time. Next tax season, you can skip the wait and apply for Refund Advance. $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Decent product; doesn't disclose charges
on April 11, 2025
Posted by: pm22576
Product does what it says it does. It files your taxes. I selected the free version and was still charged $138 for the service. They should disclose all fees and charges up front not when you are completely done filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on April 11, 2025
Posted by: LJon89
easy to navigate & use for a beginner. Easy chat to use when needed help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confused
on April 11, 2025
Posted by: Cgail66
from Myrtle Beach, SC
When I first started my tax returns, it was free! Then all of a sudden it cost me $143.00
Written by a customer while visiting turbotax.intuit.com