Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Love Turbo Tax
on April 11, 2025
Posted by: Denise06
Easy, self explanatory. Talks you through the whole process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yeah
on April 11, 2025
Posted by: alafin
Easy and quick process that went well will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Uh?
on April 11, 2025
Posted by: DazedAndConfused00
I don’t understand why y’all claim to be free, and then i’m paying $143 to file. The math isn’t mathing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax - mixed messages
on April 11, 2025
Posted by: Figitwiz
from Maine
Turbo Tax needs to sync up the tax app with what you all have for answers from search engine. In tax app 1040 form cannot claim full time student, living under roof, who has made more than $5000.00 as a dependent even if you are providing all their needs. Compared to - When you search same question through a search engine - verified site was turbo tax- it states that a dependent can make an unlimited amount and still be claimed as a dependent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Charges???
on April 11, 2025
Posted by: Mosesram
Charged me when I didn’t want to get charged . Bad service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
too much extra crap
on April 11, 2025
Posted by: yabt
too many questions/offers. just want to do my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scummy
on April 11, 2025
Posted by: Frusturatedtaxpayer
Poor people shouldn’t have to pay for their taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
SO easy to use!
on April 11, 2025
Posted by: mmhh22
from United States
turbotax is extremely easy to use. I was nervous about having any issues and needing professional help, but I was able to get everything done by myself. Only reason why I'm not giving it 5 stars is because of the constant upgrade/upsell reminders throughout the process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com