Turbo Tax makes filing easy and efficient. The explanations given for all items are clear and concise. We have used it for several years now and have always been very satisfied with the service.
The set up is far too complicated. The editing process is not user friendly and basically requires a phone call to support to ensure everything is correct. Certain sections like the HSA section made me click each thing individually and would not allow me to go back and fix things. It forced me to click each thing month by month and there was no way to change any of the previous information if I clicked the wrong option, plus everything was completely out of order. TurboTax previously was much easier to use and go through, but now I have found it to be very stressful and aggravating.