Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on April 11, 2025
Posted by: Great123456789098765432
Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great. Great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Did not keep my last years filing report
on April 11, 2025
Posted by: MO SI
from Tulare, CA
I am disappointed that my 2023 taxes were not saved when I used Turbo Tax software last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and file
on April 11, 2025
Posted by: GreatOne14
Used TurboTax for years, so easy to use and file. No better way to "get" it done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Convenient
on April 11, 2025
Posted by: Wakoe00
from Los angeles
Good but a bit slow. Other than that very convenient.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo great
on April 11, 2025
Posted by: Navygir
from FL
Easy to fill out. Guides you all the way from start to finish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Average at best
on April 11, 2025
Posted by: tSucker25
from MI
Just average and there was not entry for tax preparation fees. Seems turbo tax gets more complicated each year. way to keep tax preparers in business
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Service
on April 11, 2025
Posted by: Opppsss
Charge too much, not enough information on the website to you receive an actual tax refund. Not enough help Your system doesn't break down.Each individual tax code that you can use to get a better tax refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Easy to Use
on April 11, 2025
Posted by: akshopaholic
from Walnut Creek, CA
I used TurboTax for my tax filing this year, and overall, it was a smooth experience. The interface is user-friendly, and the process was quick and easy to follow. It walks you through everything step by step, which makes filing taxes less intimidating.
However, I did run into an issue where the system got stuck in a loop. I ended up having to delete my information and start over, which was frustrating. Thankfully, once I restarted, things went smoothly again.
Despite that hiccup, TurboTax is still a solid option for anyone looking for a straightforward way to file their taxes. Just be prepared for a possible glitch or two along the way!
Written by a customer while visiting turbotax.intuit.com