Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,441 Reviews)
Rating breakdown 87,441 reviews
5 Stars
64,935
4 Stars
9,626
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is great
on April 3, 2026
Posted by: mommy030807
from Iowa
very easy to use very helpful if you have questions
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is an Awesome Product!
on April 3, 2026
Posted by: TJ W 56
from Texas
Easy to use and great product! I really liked the prompts and options to review.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
pop ups
on April 3, 2026
Posted by: neartheoak
from wa
I love your product, easy to use, nice interface, but if keep putting in pop ups, constantly asking to upgrade and defaulting to higher tax products I will go elsewhere
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a joke
on April 3, 2026
Posted by: BrRose
from Fort Wayne,IN
Confusing! When I started the taxes it said $69 to file when I got to the end to pay it was over $200 like where did the other costs come from!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax #7207
on April 3, 2026
Posted by: GMD 1
from Oh
Excellent Job. I have taken more time than I planned to complete this review, I am very satisfied with your product.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used Turbo tax for several years
on April 3, 2026
Posted by: Steve 1952
from Oregon
Good experience with Turbo Tax for years will use again .
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax return Process
on April 3, 2026
Posted by: Radiant21
from Maryland
Very straightforward process for tax returns. Very easy to complete on my own
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User friendly software
on April 3, 2026
Posted by: Hapakiki
from Omaha, NE
First time using this software instead of paying a tax person. It was surprisingly less stressful than I anticipated but did take longer than estimated likely due to my newness to the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 3, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com