Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,424 Reviews)
Rating breakdown 87,424 reviews
5 Stars
64,924
4 Stars
9,621
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
The biggest scam ever
on April 11, 2025
Posted by: berev22
Who knew that the cheapest way to do your taxes would soon turn into another one making scheme, since when does turbo tax start charging and arm and a leg for their services? especially for their CA customers who already are in neck deep in taxes and can barely afford cereal as it is. Not to mention the crazy hidden fees that they randomly and out of nowhere add at the very end, lowering and basically stealing your tax return from you. Might as well get a job as an accountant myself and start doing my own taxes without your guys' help since it was barely anything.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple
on April 11, 2025
Posted by: Touchdown Tilly
The application is very simple and easy to navigate. EZ PZ
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Too expensive
on April 11, 2025
Posted by: Unhappppyyyy
from North Carolina
Too expensive for a simple return. I have used you guys for years and you just keep going up and up. I am now retired and have no complications except a simple return so why did it cost me $200?
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Quit tricking users to use an expensive version
on April 11, 2025
Posted by: MadAboutTurboTax2024
Quit trying to make a person use the most expensive version of turbo tax when it is NOT needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Parasitic
on April 11, 2025
Posted by: robbins42
from Wwshington
After completing the arduous process of filling out my tax return, I find that my free edition is eighty dollars. I paid it this time. I don’t wish to go through this process again until I have to next year. Next year I won’t be using your product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy Process Once Again!
on April 11, 2025
Posted by: Kessler123
It was exceptionally easy as always. Thanks, Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo is great
on April 11, 2025
Posted by: Divy1981
great service ................................................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
unsure
on April 11, 2025
Posted by: you guys
I have been using this app for a while but it appears to be getting a bit more complicated, I had to go back s3veral times and I dont feel like I've received all that I was due. I feel as if I just settled because I'm short on time.
Have a great day
Have a great day
Written by a customer while visiting turbotax.intuit.com