Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Makes taxes less painful
on April 11, 2025
Posted by: JennyBA
from Knoxville, TN
Great product, makes taxes so much less stressful and easy to find help along the way if needed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on April 11, 2025
Posted by: Nell1972
I loved using this but because my taxes are complicated means that I didn't fully know what was being asked.
I saved by using turbotax.
I saved by using turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 11, 2025
Posted by: KRK66
from Amarillo TX
Turbo Tax was very easy to use. I was walked through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on April 11, 2025
Posted by: Racer90
Easier to use with more detailed explanations and examples.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
File
on April 11, 2025
Posted by: BrandonF123
from Brockport, ny
I was surprised that I had to pay to file based on my low income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible misleading website, SCAM!
on April 11, 2025
Posted by: milliegirl2023
If I could give zero stars I would. Terrible experience. The turbotax site claims its free, then at the end of the hour long process they charge me $200 to complete the file.THEN they tell me there is still more information that I need to print and mail to an office? After paying $200 in random fees, you would think they would have the entire process completed. Will not be using turbotax again due to this false advertisement and misleading information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
a very plesant experience
on April 11, 2025
Posted by: rai77
very easy to use, but is turning more expensive year after year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is a SCAM
on April 11, 2025
Posted by: asacschrader
TurboTax charged me a mandatory premium subscription after I completed my ENTIRE TAX FILE because I made over $1,500 in interest. Gave me no option to opt out and only told me at the very final step. Will never be using this malware of a service ever again.
Written by a customer while visiting turbotax.intuit.com