Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Need money
on April 12, 2025
Posted by: Ahashdi
Made me pay for doing taxes myself!!!! Horrible why should I pay when I’m doing everything myself and they h offer me an option to file they already makying they money we need more!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
You guys suck!!!
on April 12, 2025
Posted by: Cameronsman
Told me I would be able to pay the $79 with refund then charged an extra $40
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
BUYER BEWARE
on April 12, 2025
Posted by: tax deceit
from NY
Deceitful. I was charged for turbo deluxe and could not undo. I wanted and was eligible for a FREE file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not good
on April 12, 2025
Posted by: emmie121
from buffalo ny
crazy expensive. Don't know if I'll be using it next year. having a crazy time with it freezing and booting me out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
This company is the reason why taxes are awful
on April 12, 2025
Posted by: wastingOurTime
from DC
Hate this app, hate how complicated they make it seem so that you feel like you’re “getting your money’s worth” free file if you can i only used this because federal was free when i was younger, come back and do all the inputs and find out federal is not free. This industry should be dead, the government can easily machine audit everyone and mail a postcard with refund amount or amount owed, but intuit is lobbying congress to keep taxes difficult for all of us just so they can skim a couple hundred off the top of as many people’s refunds as possible. Bye, hope to see y’all never again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Helpless and Broke
on April 12, 2025
Posted by: Nicknamedhdhah
from Lincoln ne
Scam by the time you reach the end. Get a real tax handler if you’re over the age of 21.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Nope 👎 never again
on April 12, 2025
Posted by: TurboTax are liars2
from New York
They said it was free but ended up pay more than I should have.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No longer free as originally advertised.
on April 12, 2025
Posted by: UsernameAlreadyTaken
TurboTax used to originally be free for all to file and was advertised as such. Now they changed it so that only first time filers can file for free. What a trap! I will not be filing again with TurboTax in the future.
Written by a customer while visiting turbotax.intuit.com