Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,423 Reviews)
Open Ratings Snapshot
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Excellent
on April 13, 2025
Posted by: Noneofyourbiznez
Easy to work through my taxes. I will keep using and if anyone ask I will recommended it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbotax takes all your money
on April 13, 2025
Posted by: Ljank
from Kannapolis NC
I was charged an excessive amount of money for having done my taxes myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Disappointing
on April 13, 2025
Posted by: DissapointedMax
Should not have to pay for a teenager filing 1099! IUnterface easy to use as always though--that's a plus.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I recommend
on April 13, 2025
Posted by: Buddy741
from MS
Excellent and easy to use! Very helpful too, I fat fingered one number and filed, TurboTax notified me immediately and refiling was easy and free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent service
on April 13, 2025
Posted by: Employee of the year
Fast and easy. I didn't even have to get out of bed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good Service but Getting Pricey
on April 13, 2025
Posted by: Jordiee
Easy and quick to file my taxes using Turbo Tax. Not only does it autofill my information to cut down time they also help to find tax breaks so I can get the most of my tax returns. My only issue is that I have to pay extra to file BOTH my STATE and Federal tax forms. With the amount I pay to file I could find an actual person who will file my taxes for me, which pretty much defeats the purpose of using Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good Tax Return
on April 13, 2025
Posted by: Sadi327
from Monroe Township, New Jersey
Got a better tax return than I expect it with all the changes in the government
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Turbo Tax is easy but glitchy.
on April 13, 2025
Posted by: KelSwell84
from Utah
Turbo tax is easy to use, but it continues to get more and more expensive every year. It seems like it continues to glitch in the same dumb places every year and TT isn’t smart enough to fix it, but the people of the internet are. For instance, Utah won’t let you file with capital letters in the Tax withholding ID number. It default enters them as capital letters and then offers no help to the actual problem. I’ve been trying to figure this out for weeks. Finally googled it. Thank you, people of the internet. Turbo Tax, figure this super easy glitch out or at least offer helpful information in your info box. It would also be nice if when you told me there was a problem that I could click a link to go directly back to the problem.
Written by a customer while visiting turbotax.intuit.com
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