Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax thumbs down
on April 13, 2025
Posted by: angelr00
from Boonville In
Every single next step you go to, turbo tax wants you to upgrade the service/product. Not only is it annoying but this year I had to upgrade due to an unusual tax situation and I didn’t experience any perks from having to pay $150 for the service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is easy
on April 13, 2025
Posted by: william226
It was very easy to use but I feel it was a little expensive for a single filer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy but I hate it still
on April 13, 2025
Posted by: Kiminem83
Easy to use but I still hate filing taxes so it sucks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 13, 2025
Posted by: andy299
first time doing taxes myself and it was easier than I imagines it would be
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is dishonest
on April 13, 2025
Posted by: Njk1018
I have used turbotax for a long time. I have never had a problem using the free edition.But this year, you guys came up with a 54 dollar reason to make me pay the 79 fee to file. That's pretty dishonest. And I talked to an expert that couldn't tell me why, after looking at my tax information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
$80 is too much to file a basic return
on April 13, 2025
Posted by: JMveryUpset
I am upset that I was required to pay nearly $80 to file my taxes (only a W-2 to submit), which I am legally required to do. Though I have been using TurboTax for the last several years without issue, next year, I will be filing elsewhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 13, 2025
Posted by: Joshy05
from Michigan
It is very user friendly and I was able to get my taxes done in a limited amount of time and get them submitted.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 13, 2025
Posted by: Joaoo111
Great! Easy and fast way to do it, would recommend it
Written by a customer while visiting turbotax.intuit.com