Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Hate Turbo Tax Deluz
on April 13, 2025
Posted by: Andrew9619
I am extremely upset that I was made to upgrade to Turbo Tax Delux in order to complete my taxes. I had a couple instances where it asked if I wanted to upgrade, and then once I got to the end I did not have an option to opt out. This was because I received some kind of credit. The delux was advertised as being #29; once I paid however, it ended up being $143. I am extremely heated from this as I did not want the Delux, nor did I see an option for the price; I definitely assumed it was going to only be $29.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on April 13, 2025
Posted by: AB2025123
from California
The process was easy and quick. Very basic to understand and will definitely use again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very awesome and helpful product
on April 13, 2025
Posted by: tjordan25
from Kentucky
I was having an issue and your online help expert helped me through it and I was able to continue and file with no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 13, 2025
Posted by: Anonymous
from McMinnville, Tennessee
Great experience, very helpful. Will recommend to all of my friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 13, 2025
Posted by: Toni1320
I really enjoyed the experience and next year will actually apply for a position to become a Tax preparer.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 13, 2025
Posted by: Goose3772
from Dallas, TX
Easy format to follow. TurboTax makes filing your taxes stress free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is good
on April 13, 2025
Posted by: Thrandia
it is good and straight forward, very helpful for people who has complicated situation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Product
on April 13, 2025
Posted by: Vinny1234567
Awesome! Easy to use and great product to file my taxes.
Written by a customer while visiting turbotax.intuit.com