Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is amazing!
on April 13, 2025
Posted by: Jayree1177
from New York
Turbo tax takes a complex and tedious task and breaks it down into easily digestible segments. It's over before you know it.
Getting a little pricey and every little thing cost more money now. Let's take it easy. It's an app. There's no one you must pay so the fees should be less.
Getting a little pricey and every little thing cost more money now. Let's take it easy. It's an app. There's no one you must pay so the fees should be less.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last Minute ID request almost derailed filing
on April 13, 2025
Posted by: TakeMyMoneyThanks
AMBUSHED WITH REQUEST FOR INFO ON THE 2023 RETURN AFTER (!) I PAID BUT WOULD NOT GO THROUGH TO E-FILE WITHOUT INFO FROM 2023 TO VERIFY MY ID. INSULTING. ALSO SENT ME TO A WEBSITE WHERE THE IRS WANTS TO COLLECT MY FACIAL BIOMETRICS, THAT WAS A NIGHTMARE AND SO MESSED UP I CONSIDERED NOT FILING AT ALL. EVENTUALLY I TRICKED MY WAY THROUGH BUT THIS WAS AN UNNECCESSARY HURDLE AND I PAID TOO MUCH THIS YEAR. YOU AUTOFILLED LINES FOR THE 26 MINUTES I TYPED. COMPARED TO OLD FREE SERVICE THIS IS THEFT. YOU HAVE BECOME AN UNETHICAL ENTERPRISE SINCE LAST YEAR. WONT RECOMMEND TO ANOTHER SOUL. SHAME ON YOU. SERIOUSLY THINK ABOUT HOW YOU TREAT CUSTOMERS LIKE BRIANDEAD CATTLE. SHAME ON YOU.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is easy to use, a bit pricey for me.
on April 13, 2025
Posted by: DLein
It was ok. A bit pricey for me doing it all computerized
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Way to.many fees price goudging
on April 13, 2025
Posted by: Christian061691
Your fees and prices are just another way to steal
from someone ..way to expensive charge for everything even charged me to take it out of my refund..I mean that is like a overcharging moment...im not happy with all we got tp pay for an electronic system ...what a rip off
from someone ..way to expensive charge for everything even charged me to take it out of my refund..I mean that is like a overcharging moment...im not happy with all we got tp pay for an electronic system ...what a rip off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Ripoff
on April 13, 2025
Posted by: Hawkdog84
from Nc
Why did it cost me $183 to file with turbo tax? Never will I use this again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 13, 2025
Posted by: Zack1295
from VA
Fast and easy! I will be using turbo tax again next year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 13, 2025
Posted by: TayTayIverson
Good stuff. Quality brand. I would recommend this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic !!
on April 13, 2025
Posted by: Becca is the best
Good stuff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com