Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
It is more expensive than expected
on April 13, 2025
Posted by: mlh50
from Springfield, Oh
It seems better than 2 years ago. The fact that a lot of information is already out there
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love this service!!!
on April 13, 2025
Posted by: JayBrim
from Florida
Awesome experience and fees were not bad at all. I wouldn’t file anywhere else.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on April 13, 2025
Posted by: Taytay11
from Louisiana
While it does take awhile, it saves your information from last year so that was nice thing to just skip over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax helped us get it done!
on April 13, 2025
Posted by: LynneMO25
Overall good experience - some things do not quite make sense and not all 'further info' links are helpful. Also took far longer to fill in than the estimated time given!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is fast
on April 13, 2025
Posted by: Billamy1215
from Somerdale N.J.
The site was easy and quick to do. I felt that everything was explained simply. And it was easy to work with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Last minute and still easy
on April 13, 2025
Posted by: LPHJ
from Vermilion, Ohio
Turbo Tax makes it as easy as possible to file you taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax takes all your refund for nothing.
on April 13, 2025
Posted by: Brad SuperNotHappy
from Texas
Paying $79 because I have a HSA is kind of bonkers… like for real? Do you really have to charge that much? The whole tax processing for W-2 employees without special circumstances is a literal scam. I paid $80 for essentially nothing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Y'all really need to charge all that money???
on April 13, 2025
Posted by: UrEnemy
Quit stealing all my money with these hogwash fees.
Written by a customer while visiting turbotax.intuit.com