Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Horrible application with poor customer service
on April 13, 2025
Posted by: lkjhgfdsdfghj
You suck at helping people and you rip off young students. The fact that I had to pay over $130 to file an ez form is ridiculous. Plus you keep stating things are wrong and when i go back to check they aren't wrong at all. I would expect a refund for the payment I sent. This is poor customer service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is good
on April 13, 2025
Posted by: firemountain
I like using turbo tax it is fast and easy to use thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is Shady
on April 13, 2025
Posted by: Nips22
Shady practices in trying to force upgrade from Deluxe to Premium
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Costly
on April 13, 2025
Posted by: PsTurn
My taxes were not complicated but you charged too much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
product raiting
on April 13, 2025
Posted by: Bren1969
I hate that you say my federal will be free but then in the end I have to pay. I always get audited and then have to pay more money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with
on April 13, 2025
Posted by: Keedren
from Tacoma wa
Easy and very every helpful if umypu have issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thumbs up
on April 13, 2025
Posted by: Johns favorite
Easy, user friendly, made tax prep stress free. Will definitely use again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love that I could do my taxes by myself
on April 13, 2025
Posted by: Jeffrey1987
from California
Took last time than I thought Love that I didn't have to go and have them done in a office
Written by a customer while visiting turbotax.intuit.com