Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Fair
on April 13, 2025
Posted by: Jantut
from Zuni, va
Difficult to keep track of all entries on different pages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 13, 2025
Posted by: Daniel 2003
from Colorado
Easy to use And nice to use in my home See ya next year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I'm sure there are better options out there
on April 13, 2025
Posted by: Llllllllllllllllt
Really getting greedy with their tactics here. I recommend finding an alternative filing agent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unsatisfied - Never using TurboTax Again
on April 13, 2025
Posted by: BFARRRRR
I will never use your service again - you should be ashamed of the way that you intentionally set things up to make more money off of people. I spent an hour and a half tonight entering in my taxes... you all configured it to go to the Deluxe Live path.... no way I am paying 170 dollars to file my taxes! I had to restart to the "free" version as your customer service specialist called it.... 120 dollars later. You should be ashamed. I will be using different (free) sources next year. I have used you all for the last several years... but the way this is all set up now has caused me to lose trust with you. I dont work with companies that lose my trust.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wow!
on April 13, 2025
Posted by: Taxpayer44444
from Dallas, TX
It was smooth. Did not talk to a live person, but no need.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Deluxe for Health Savings Account is bad
on April 13, 2025
Posted by: im you
from Washington
I don't like that you need to pay deluxe for the option that includes a Health Savings Account.
Pros: My employment status changed this year, I bought or sold investments, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing
on April 13, 2025
Posted by: FlexMo
from Portland
Yall are amazing thank you I will you turbo tax for my taxes always
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was very easy to maneuver thru
on April 13, 2025
Posted by: Bill5157
self-explanatory. The ease of use with Turbo Tax lays everything out for anyone to use.
Written by a customer while visiting turbotax.intuit.com