Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
File with a local tax professional instead
on April 13, 2025
Posted by: Bobbbbbbbbbbbbbbff
from Salt Lake City, Utah
Easy to fill out but way too many fees.. mine was very simple and cost me $243 which I think is a bit ridiculous. Next year I will most likely file with a local tax professional
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not great
on April 13, 2025
Posted by: Craig dc
from Wisconsin
Not great difficult to use poor instructions not honest about price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax forced payment
on April 13, 2025
Posted by: Jasmin999
from New Jersery
Made me pay for deluxe 79 at the end after I already had input all the information myself.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 13, 2025
Posted by: Lee119
Awesome will definitely use them again next year, thank you!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First timme
on April 13, 2025
Posted by: Alberts17
from Nashville tn
Not too bad for a first timer. I was a lil bit nervous for filling for the first time but tubro tax held my hand through all. Let’s hope it’s all correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
No 👎 not awesome
on April 13, 2025
Posted by: Vet Oba
I feel turbo tax unnecessarily charged me for something that should have been free as stated in the beginning, I may as well went to a local tax filling company smh 😕😞
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Filing hard
on April 13, 2025
Posted by: Brenda5826
from Fulton,mo
It was too hard. My filing keeps being rejected
It’s not easy to fix
It’s not easy to fix
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome customer service
on April 13, 2025
Posted by: jsraja
Live agent Ruth was super helpful ! She was patient, friendly, congnizant of my requirements and ultimately resolved the issue i had. It was a pleasure to work with her.Great customer service
Written by a customer while visiting turbotax.intuit.com