Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Wasted my time
on April 14, 2025
Posted by: Anonymous
from Chicago
Took a pic of my 1099-R and still has to add all the numbers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Switching after this year
on April 14, 2025
Posted by: Turbotaxvictim3
Conned me into paying 64 for state and 79 for federal.
Never had to pay before.
Never had to pay before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and user friendly
on April 14, 2025
Posted by: T and J Bac
from Honolulu, HI
Turbo is easy and simple to use because of its user friendly format. The tips are also very helpful when we need clarification.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use it every year.
on April 14, 2025
Posted by: Hokie67
Easy to use. However, I did like seeing my tax obligation as I progressed through the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
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on April 14, 2025
Posted by: Boob A Licious
from My desk
Oh, I just love, love, LOVE, LOVE, doing my taxes!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Gives Me Max Peace of Mind
on April 14, 2025
Posted by: John 1135
Been using Turbo Tax for several years and am still very satisfied with the product and user friendliness.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Horrible year got hardly anything back.
on April 14, 2025
Posted by: kev10011988
from Baldwinsville NY
Not worth it if I have to pay to get my refund. Turbotax asks for more money and I am not convinced to keep using turbotax so unless the prices go far down or become free I will be choosing a more affordable option next year. Why bother choosing turbotax if im barely gonna get anything back because im paying for it. Rip off.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2025
Posted by: Excellence223
It was a good experience using Turbo tax for doing my taxes.
Written by a customer while visiting turbotax.intuit.com