Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Horrible
on April 14, 2025
Posted by: Darbel
I'm using a different tax service next year. This is a terrible product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed. Turbo Tax was confusing this year,.
on April 14, 2025
Posted by: GanandGat
from Arkansas
It was much more confusing this year. Much more difficult to navigate. Will probably not use TurboTax again next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very scammy practices.
on April 14, 2025
Posted by: Dissatisfied customer4053
from Dickinson, TX
It was not clear enough that I was going to end up paying $84 dollars for this tax form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is confusing
on April 14, 2025
Posted by: AnneFox
Very confusing to use. Kept taking me back to steps I had already completed. Thought I was finished and I wasn't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not bad
on April 14, 2025
Posted by: CarolinaAC
from Iowa
It’s nice that they can just pull up all my info but paying almost $200 is crazy for an app that is meant to be free
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go Turbo !!!
on April 14, 2025
Posted by: 1lovelylady
Great and very easy and helpful advice thank you for the advice on this year taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another year of convenience!
on April 14, 2025
Posted by: JTAlma
from Austin, Twxas
Convenient and ease-of-process, year after year. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2025
Posted by: Terryruss
from TX
Great was fast an better price ,.......
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.
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Written by a customer while visiting turbotax.intuit.com