Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is awesome
on April 14, 2025
Posted by: Stubbs35
from Houston Texas
Turbo Tax has always been my go to! The ease of use is unparallel. It walks you through the process and makes all the suggestions for you. It asks all the questions you need to answer. Simple and plain and straight to the point. Much appreciated Turbo Tax, Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 14, 2025
Posted by: Lj1987
from Pensacola FL
User friendly. I have been using TurboTax for years because it’s convenient
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Remember us just starting out!!
on April 14, 2025
Posted by: Marzbar129
I enjoyed my experiance but too expensive for my little 29.00 refund. You should think of us teens just starting out and create a turbo tax for teens who are just starting out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Forced upgrades are starting to feel very sketchy
on April 14, 2025
Posted by: Alb393
from Chicago, IL
Starting to feel very sketchy trying to force upgrades at almost every step. Also, forcing you to upgrade to file a simple HSA form is just ridiculous as I tried to file without and my return/refund was the exact same so I ended having to pay an extra $150 just to upgrade to Deluxe to file a form that literally made no difference. Will not be using Turbo Tax again next year as I am just fed up with this greedy mentality.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is painless
on April 14, 2025
Posted by: Painless and Seamless
from Kentucky
Quick and painless and was seemless from years past
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast & Easy
on April 14, 2025
Posted by: Tracy F
from Riverside, CA
Fast and easy way to file my taxes. It provides a step by step guide.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Starlya was Awesome!
on April 14, 2025
Posted by: Pouchie116
your process for filing taxes is overall easy to follow but what stood out most was one of your tax experts named Starlya .Starlya went over and beyond. She patiently talked me through everything and was so very helpful. She did not stop till my issue was resolved. I was able to end a night of great distress trying to find the answer to my tax dilemma, with a smile and great relief. i hope you value her as a great asset to your company. A good incentive to keep me using your company for further tax seasons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax in a nutshell
on April 14, 2025
Posted by: Cameron87401
from Arlington, TX
Scam company that keeps our tax system awful with lobbying efforts.
Written by a customer while visiting turbotax.intuit.com