Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Quick and easy!
on April 14, 2025
Posted by: Carlye358
from Norcross, GA
I like that TurboTax saves my info every year so I can file in about half an hour and go about my life!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Superior
on April 14, 2025
Posted by: LCD44
from Albuquerque, NM
Filing my tax return with Turbo Tax was superior and more accurate compared to other tax return services. I tried another tax preparation service prior to Turbo Tax. The return they provided stated a higher federal tax owed and no state refund. Turbo Tax lowered my federal tax owed and raised my state refund considerably. In the future Turbo Tax will be my tax preparation service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on April 14, 2025
Posted by: rom3
from Portland, OR
I was able to file my taxes with ease! Grateful for this service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Worst experience ever.
on April 14, 2025
Posted by: Sorntjehsiotmn
Expensive, and you lost my documents from last year making it nearly impossible to submit my return. Not helpful when you tell me you didn't do my return last year. I've only ever used TT so you absolutely did my return last year. Can't turn a tax company to have good record keeping? Time to switch to a different company that can keep track of my documents. The entire advantage of TurboTax is that everything is in one place. Never again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Will Return Next Season!
on April 14, 2025
Posted by: HE28
from Murfreesboro, Tennessee
I’ve used TurboTax for a few years now. Each and every time they make it such an easy process to file. Highly recommend, especially if you have simple taxes; a few W-2’s, 1095-A, etc.
Although, I’m not sure how this program would work for someone who has more complex taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on April 14, 2025
Posted by: rdkns
Was a really good experience and would recommend sdf
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
was not free for anything.........................
on April 14, 2025
Posted by: Swaler
from ia
was not free for anything..........................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Confusing
on April 14, 2025
Posted by: JSD4ever
from Allentown, PA
I'm not sure I did my rollover IRA correctly. Hope so! Such an expensive product. It looked like Deluxe came with audit defense, but then Max had to be bought for that? Shady.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com